Frequently Asked Questions (FAQ)
Frequently Asked Questions (FAQ)
“How long will my order take to arrive?”
Shipping times vary from 6 to 12 business days. You'll receive a tracking code via email within 12-24 hours of order confirmation, allowing you to monitor every stage of your shipment in real time.
“How can I choose the right size?”
You'll find a detailed size guide in each product description. If you still have questions, contact us on Instagram or via email: our team will help you find the perfect fit.
“What happens after the purchase?”
After purchasing, you will receive a confirmation email with a complete order summary and all the necessary information.
“What payment methods do you accept?”
You can pay with all major credit and debit cards or via PayPal. We do not currently accept bank transfers or cash on delivery.
“What can I do if I have problems with my order?”
Our customer service is always available. If you have any questions or concerns, please contact us: we're here to help and ensure a flawless shopping experience.
“Is my order safe?”
Absolutely. Transactions take place on a page protected by an SSL certificate. Your data is encrypted and sent directly to the payment gateway network. No information is stored on our servers, ensuring maximum security.
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