Frequently Asked Questions (FAQ)

“How long does it take for my order to arrive?”

Shipping times range from 6 to 12 business days. You will receive a tracking code via email within 12/24 hours of order confirmation, allowing you to monitor every stage of the shipment in real time.

“How can I choose the right size?”

You can find a detailed size guide in the description of each product. If you are still unsure, message us on Instagram or via email: our team will help you find the perfect size for you.

“What happens after purchase?”

After purchase, you will receive a confirmation email with a complete order summary and all the useful information.

“Which payment methods do you accept?”

You can pay with all major credit and debit cards or via PayPal. At the moment, we do not accept bank transfers or cash on delivery.

“What can I do if there is a problem with my order?”

Our customer service team is always available. For any questions or problems, contact us: we are here to help you and ensure you have a flawless shopping experience.

“Is my order secure?”

Absolutely. Transactions take place on a page protected by an SSL certificate. Your data is encrypted and sent directly to the payment network. No information is saved on our servers, providing you with maximum security.